服務條款

NIPPAN IPS Co., Ltd. (hereinafter referred to as the “Company”) stipulates these Terms of Service for the electronic commerce site which it operates, “RingRingDo” (hereinafter referred to as “this Site”), and provides services based on these Terms of Service. Users of this Site shall be deemed to have agreed to the terms below. Additional guidelines may apply depending on the item, which are found in each item page. They constitute a part of these Terms of Service.

Article 1: Security

This Site uses encrypted communications by means of SSL (Secure Sockets Layer) for pages on which personal information is communicated to prevent interception by an external third party.

Article 2: Use of this Site

  1. Users can order (purchase) the merchandise provided on this Site by following the guidelines for each item as separately stipulated by the Company. Item will be shipped from Japan.
  2. Users shall check import regulations for each destination country, and purchases shall be made at the user’s own risk. The Company shall not refund the price, including shipping charges, or re-send merchandise that have been confiscated or returned to Japan due to customs, religion, and restrictions on materials, ingredients or raw materials.
  3. Customs, duties and other expenses arising in the country of destination shall be covered at the user’s expense. Refunds, including shipping charges for merchandise, shall not be made in case the user refuses delivery of merchandise on the grounds of such duties and expenses.
  4. Users shall prepare and install all terminals, communication services, and other equipment necessary to use this Site at their own responsibility and expense.
  5. All communication costs arising from the use of this Site, including, but not limited to, browsing and receiving emails from the Company shall be covered by the user.
  6. The Company will not issue export certificates such as certificates of origin or export permits for merchandise to be delivered.
  7. The Company shall be able to change the content of its services, including merchandise available for purchase and shipping charges, without obtaining the prior consent of the user.
  8. Users shall submit true and accurate data regarding their orders.
  9. Upon the user having made an order (purchase), the Company shall send an order confirmation email to the email address for which the user applied. This confirmation email shall be to confirm the fact that the user has performed the order (purchase) procedures and not to guarantee that the item is secured. Inventory may run out and become unavailable. The agreement between the Company and the user shall come into effect when the merchandise is shipped by the Company.
  10. In principle, cancellations shall not be accepted after ordering procedures have been completed.
  11. In principle, delivery destinations for merchandise cannot be changed after ordering procedures have been completed.
  12. Users are requested to check merchandise immediately upon receipt and shall notify the Company within 5 days of any damages, defects, or errors in the merchandise. In addition, the Company may ask the user to provide a picture of the merchandise in order to check its condition, and the user shall comply with such request.
  13. Merchandise may not be returned, exchanged, resent, or refunded, except in the case of damage during delivery, product defects, product errors, or as otherwise approved by the Company.
  14. Notwithstanding the provisions of the previous items, the Company may cancel, terminate, suspend or take other appropriate measures for, the purchase agreement pursuant to Article 2.9, in the event of fraudulent or inappropriate use of this Site, or in the event that the settlement company designated by the user reports a credit default.

Article 3: Settlement

  1. The settlement methods that can be used on this Site are given on the order screen. Settlement shall be made in accordance with the interface of the relevant settlement company (PayPal). However, the use of such interfaces does not constitute a complete guarantee of the confidentiality of settlement data. The account used for settlement shall be used at the user’s own risk and in the user’s own name.
  2. Users shall follow the rules agreed between the user and the user’s settlement company in paying for orders made on this Site. Any disputes arising between the user and the settlement company shall be resolved by both parties involved.
  3. Charges for the merchandise that the Company provides, along with service charges including shipping, shall be applied at the time of purchase. Prices of merchandise along with shipping and delivery charges shall be separately stipulated in the guidelines on each item page. The User shall make a purchase upon confirming this.
  4. In cases where the Company refunds a user for out-of-stock or missing items, the settlement rate at purchase may differ from the settlement rate when the Company makes the refund. However, the Company shall not compensate for differences in currency exchange rates.

Article 4: Handling of Personal Information

  1. As detailed in the Company’s privacy policy（https://www.nippan-ips.co.jp/en/privacy_policy/）, the Company respects the privacy of the users using this Site, and pays close attention to the protection of personal information in managing this Site.
  2. The Company collects the user's usage history of this service (including, but not limited to, page views, clicks, usage status of each service), registration information, and other information when the user uses this Site; The Company may create statistical data, attribute information, etc. by processing, aggregating, and analyzing the information it obtains so that individuals cannot be identified or specified, and use such history, statistical data, attribute information, etc. to the extent necessary for the operation.
  3. The Company shall hold personal information of users, and endeavor to protect such information by defining its handling as follows:

    1．The purpose of use of personal information
    Management of payment, shipping, and communication for ordered products and services.
    2．Handling of personal information including credit card information the name of the recipient, and the retention period are as follows.
    ①Purpose of use of the user's credit card information (card name, card number and expiration date)
    To display the information as one of the payment methods when ordering after the registration.
    ②Name of the acquirer of the information
    NIPPAN IPS Co.,Ltd.
    ③Name of the recipient of the information from the acquirer　　　　　　　　　　　　　　　　
    a. Credit card payment agency
    b. credit card company used for payment
    ④Storage period
    The Company shall not store any user's credit card information.
    3．Provision to third parties
    The Company shall not provide the user's personal information to third parties without the consent of the person in question except as required by law.
    4．Provision to third parties outside Japan
    ①Personal data provided
    The Company may provide personal information to businesses outside Japan in case of providing services using the EC commerce platform (Shopify) and payment agency service (PayPal).
    ②Countries to be provided with relevant personal information
    1. The Unites States
    2. Canada
    3. And possible others
    (Information on places of data centers is unavailable)
    ③Information on the protection of personal information in relevant countries is unavailable due to the lack of information on the data centers.
    ④Information on measures taken by the relevant third parties to protect personal information　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　Shopify https://www.shopify.jp/legal/privacy
    PayPal https://www.paypal.com/jp/legalhub/paypal/privacy-full
    5．Entrustment of handling of personal information
    In order to provide better services in our business operations, the Company may outsource some of our operations to external parties, and may entrust personal information to the outsourcing party.
    6．Voluntary submission of personal information
    Submitting personal information to the Company is optional. However it may cause difficulties in achieving the purpose of use of this website if necessary personal information is not submitted.
    7．Requests for disclosure of personal information
    The user has the right to request notification of the purpose of use of the personal information, disclosure, correction, addition or deletion of the content, suspension of use, erasure, suspension of provision to third parties, and disclosure of records of third-party provision. The user can contact the Company as below:
    NIPPAN IPS Co., Ltd.
    TEL：03-5802-1851（10:00 - 17:00 on weekdays）
    FAX：03-5803-2563（available 24 hours）
    Name of the person in charge: Satoshi Miyazaki

Article 5: Prohibitions

Users are prohibited from engaging in the following when using this Site:

  1. Violation of laws and ordinances, these Terms of Service, precautions on the use of these services, precautions on the purchase of merchandise through these services, and the other stipulations of these Terms of Service
  2. Damaging the rights, interests, and reputations of the Company or any other third party
  3. Violation of public order and morals or of other laws and ordinances, and acts liable to cause such violation
  4. Causing inconvenience or distress to other users or to a third party
  5. Giving false information
  6. Hindering the management of this Site, or committing acts that may interfere with this Site
  7. Sending or posting harmful computer programs, emails etc.
  8. Unauthorized access to the Company’s servers or other computers
  9. Other acts which the Company deems inappropriate

Article 6: Interruption and Suspension of Services

  1. The Company may in the following cases, without prior notification to the users, discontinue all or part of the services provided on this Site:
    1. Regular or emergency system maintenance
    2. System overload
    3. Difficulty in operating the system due to war, civil disturbance, fire, power outage, or through interference by a third party
    4. Other cases in which the Company deems suspension necessary for unavoidable reasons
  2. The Company shall not accept any responsibility whatsoever for any damages caused to any Member or to any third party as a result of interruption or suspension of this Site’s services.

Article 7: Alteration or Termination of Services

The Company may at its own discretion and without notice alter or terminate all or part of the services as appropriate.

Article 8: Disclaimers

  1. The Company shall not be liable for any damages incurred by users in connection with our services, including but not limited to system interruptions, slowdowns, discontinuations, data loss attributable to damage to communication lines or computer failure, or improper access to data.
  2. The Company does not guarantee that emails and other contents sent from the Company’s web pages, servers or domain are free from computer viruses or other harmful contents.
  3. The Company shall not be liable for any delay in transportation due to various circumstances in different countries or by different carriers.
  4. The Company shall accept no responsibility whatsoever for damages arising from violations of these Terms of Service by users.
  5. Unless otherwise clearly stated, warranties for products bought and sold on this Site are governed by the terms of the accompanying product warranty. In regard to the merchandise sold on this Site, the Company makes no warranty other than that given in the product warranty as to the quality, performance, compatibility with other products, or any other feature of said merchandise. However, the above stipulation shall not include cases of willful misconduct or gross negligence on the part of the Company.
  6. The Company shall be indemnified from any difficulties arising from an unclear delivery address, by contacting the contact address that the user has applied for and by delivering to the address given by the user when applying to (order) purchase the merchandise.
  7. The storage period for merchandise undeliverable for reasons attributable to the user, including but not limited to “unknown forwarding address,” “long-term absence,” and “no reply from the given address” shall be 6 months from the date of return of such merchandise to the Company. In case the Company re-sends such merchandise the Company shall charge the stipulated expenses for re-shipping.
  8. The Company may cancel orders for merchandise from the user if such merchandise has sold out or become unavailable due to fluctuations in inventory of either the Company or its supplier. However, in cases where a portion of the merchandise forming part of an order for multiple items of merchandise has become unavailable, only the order for the relevant item(s) of merchandise may be canceled.
  9. While every effort has been made to ensure the accuracy of the product descriptions on this site, it is not guaranteed that they are accurate, complete, up-to-date, or free of errors. In the event of any discrepancy between the description and the actual condition of merchandise, the actual condition shall prevail.
  10. If a user causes damage to another user or to a third party through their use of this Site, such user shall resolve such matter at their own risk and expense and shall not cause any inconveniences to the Company.
  11. The Company shall deem the notification to a user to have been sent when it is sent from the Company, and the Company shall not be liable for any damage incurred by the user due to the user's failure to receive the notification caused by a malfunction in the user's e-mail client settings or due to circumstances such as a change in the user's e-mail address.
  12. The content of this Site may link to external content. Because external content is not managed and operated by the Company, the Company shall not be responsible for any issues with external content or its resources unless the Company is responsible for them.

Article 9: Confidentiality

Users shall treat in confidence any information disclosed by the Company in relation to this Site, requesting that it be handled in confidence.

Article 10: Separability

Even if any provision of these Terms of Service is held invalid in part, the validity of the other provisions shall not be affected.

Article 11: Continuance regulations

Even after the termination of the agreement with the user, the provisions of these Terms of Service that should survive due to their nature (including, but not limited to, provisions stipulating the disclaimer for liability on the Company) shall remain in effect.

Article 12: Revision of these Terms of Service

The Company shall be able to revise these Terms of Service and each guideline at its own discretion. The Company may also stipulate supplementary regulations (hereinafter referred to as the “Supplementary Terms”) to these Terms of Service. Revisions and additions to these Terms of Service shall take effect after such revisions and Supplementary Terms have been posted on the site designated by the Company. In this case, the user shall be deemed to have approved such regulations and Supplementary Terms.

Article 13: Court of Jurisdiction

In the event of dispute arising in regard to these Terms of Service, Tokyo District Court shall be the exclusive court of jurisdiction in the first instance.

Article 14: Governing Law

These Terms of Service shall be governed by the laws, ordinances and regulations of Japan, and shall be interpreted based on such laws.

Article 15: Other

  1. Communications between the Company and the users shall be by email in principle.
  2. If issues regarding the use of this Site arise which cannot be resolved either through these Terms of Service or by instructions given by the Company, such issues shall be resolved through discussions in good faith between the Company and the user.

 

March 17, 2025
NIPPAN IPS Co., Ltd.